Cookie Policy

    Lotux Agency BV

    Last updated: January 2025

    1. Introduction

    Lotux Agency BV ("Lotux Agency", "we", "us", or "our") uses cookies, pixels, tags, and similar technologies on its website to ensure proper functioning, analyse usage, improve performance, personalise content, and display relevant advertising.

    This Cookie Policy explains what cookies are, which cookies we use, and how you can manage your preferences.

    For information on how we process personal data, please refer to our Privacy Policy.

    2. What Are Cookies?

    Cookies are small text files that are stored locally on your computer, smartphone, or other device when you visit a website. They allow the website to remember information about your visit, such as your language preference or login status, and help improve your user experience.

    Cookies may be:

    • Session cookies, which expire when you close your browser
    • Persistent cookies, which remain stored for a defined period or until deleted manually

    Cookies may be placed by us (first-party cookies) or by third parties (third-party cookies).

    3. Which Types of Cookies Do We Use?

    3.1 Strictly Necessary Cookies

    These cookies are essential for the proper functioning of the website. Without them, the website cannot operate correctly.

    These cookies do not store personally identifiable information.

    If you block these cookies via your browser, parts of the website may not function properly.

    If you do not accept these cookies, you should not use the website.

    Currently, no strictly necessary cookies are actively set beyond basic technical functionality.

    3.2 Analytical Cookies

    Analytical cookies help us understand how visitors interact with our website so we can improve usability, content, and performance.

    We use Microsoft Clarity, Google Analytics, and Bing for this purpose.

    The data collected includes:

    • Pages visited
    • User interactions
    • Browser and device information
    • Approximate location
    • Session behaviour

    These cookies are anonymous and do not directly identify individuals.

    Examples of analytical cookies used:

    CookieProviderPurposeDuration
    CLIDMicrosoft ClarityTracks interaction and session data1 year
    _clckMicrosoft ClarityStores user ID and settings1 year
    _clskMicrosoft ClarityCombines page views into a session1 day
    MRBingAnalytical tracking7 days
    SMMicrosoftSyncs MUID across domainsSession
    _gaGoogle AnalyticsDistinguishes users1 year, 1 month
    ga*Google AnalyticsStores page view data1 year, 1 month

    3.3 Advertising & Marketing Cookies

    Advertising cookies are used to track your activity across websites in order to show advertisements that are more relevant to your interests.

    These cookies:

    • Do not store directly identifiable personal data
    • Are based on unique browser and device identifiers
    • Allow advertising partners to build an interest profile

    If you disable these cookies, you will still see ads, but they may be less relevant.

    Advertising partners and cookies include:

    CookieProviderPurposeDuration
    _fbpMeta (Facebook)Tracks ad interactions3 months
    MUIDMicrosoft BingIdentifies unique browsers1 year, 24 days
    ANONCHKBingSession and ad verification10 minutes
    LastExternalReferrerMicrosoftTracks referral sourceSession

    You can manage ad preferences directly via the platforms of these providers.

    4. Email Tracking

    Emails sent by Lotux Agency may contain small tracking pixels (GIF files) that allow us to determine:

    • Whether an email was opened
    • Whether a link was clicked
    • The time and date of interaction
    • Device and IP-based metadata

    This information is used solely to optimise email communication and improve relevance. It is never sold or shared externally.

    5. Managing or Disabling Cookies

    You can manage or delete cookies at any time through your browser settings.

    Please note that disabling cookies may affect the proper functioning of the website.

    Desktop browsers:

    • Google Chrome
    • Mozilla Firefox
    • Safari
    • Microsoft Edge / Internet Explorer

    Mobile browsers:

    • Chrome on Android
    • Firefox on Android
    • Safari on iOS

    To opt out of Google Analytics tracking across all websites, you may visit: https://tools.google.com/dlpage/gaoptout

    6. Consent

    By using our website, you consent to the use of cookies as described in this Cookie Policy, unless you have adjusted your browser or cookie settings accordingly.

    Where required by law, cookies are only placed after obtaining your consent.

    7. Changes to This Cookie Policy

    Lotux Agency reserves the right to modify this Cookie Policy at any time. Any changes will be published on this page.

    8. Contact

    If you have questions about this Cookie Policy or your privacy rights, please contact us via niels.schruyers@lotuxagency.com

    ©2025 Lotux Agency. All rights reserved.